unable to get my printer to work with program

I am unable to get the program to lode my printer info so nothing going

Hello Russell. If your scanner is not found by the software, try these steps:
1) If the scanner used to work previously try rebooting Windows first. It helps pretty often.
2) If it never worked (or still not working after reboot), open the scanner selection dialog. Little black triangle under the Scan button will let you launch the scanner selection dialog. Most scanners offer WIA and TWAIN interface as well, try both interfaces.
3) Find the scanner's official webpage, download and install a fresh device driver software. You may need to reboot again and/or select the scanner device in AutoSplitter as seen in step #2.
4) If the scanner is connected through wifi, try connecting directly via cable.

Regards
Zoltán

thanksfor your help all working now

Great news, I'm glad I could help.
Regards
Zoltán