Support ticket knowledge base

AutoSplitter support tickets opened by customers, answered by the software author. Search this section to find answers to your problems with the software.

Submit a support ticket in case you need technical assistance.

Date	Incident description
2023-09-03	Autosplitter no longer dates the file to the date I set, only the current date.
2023-07-10	JPEG to JPG
2023-05-19	How can I add GPS coordinates to photo
2023-05-18	"Cropping" after image rotation
2023-04-18	Is it possible to remove or edit captions on the picture?
2023-03-11	Is your software suitable for my needs
2022-12-04	Date format
2022-10-31	Takes hours to start, to load photos and to save splits
2022-10-14	Demo version works - Registerd version doesn't work
2022-07-14	was finding all splits on a previously scanned image, but not now
2022-06-15	Scanned image zoom?
2022-06-11	Software is only capturing a portion of the bed
2022-02-02	Process multiple photos with Preserve Splits option checked
2022-01-19	Software freezes while scanner operates
2021-12-13	No photos detected
2021-12-12	I keep getting message that the file name exists
2021-08-23	Auto add titles as captions stopped working with update.
2020-04-17	metadata issues

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