Support ticket knowledge base

AutoSplitter support tickets opened by customers, answered by the software author. Search this section to find answers to your problems with the software.

Submit a support ticket in case you need technical assistance.

Date	Incident description
2023-09-08	remove file name on cropped photos
2023-08-09	changing dpi
2023-07-01	I wonder if you may be able to help me with this error trying to install my upgrade to the latest version of AutoSplitter ?
2023-04-17	How can i edit the caption after a photo has been saved to my PC
2023-02-02	Scan using Canon MFP?
2022-12-20	unable to get my printer to work with program
2022-12-15	How to move scanned photo's
2022-11-21	How to question
2022-10-04	The images appear in black and white
2022-08-31	need to edit captions on pics already saved
2022-08-26	refusing to save
2022-08-14	Format of date to allow storing correctly in EXIF
2022-07-11	Images scan too dark
2022-07-10	I need to edit a caption
2022-07-05	want to scan A3
2022-06-07	Scan not if full resolution
2022-05-20	to download pgm says cpu needs Windows Service Pack 1
2022-05-19	not auto save splits
2022-05-06	Crop and Color correction
2022-04-20	Ability to save 16bit tiffs
2022-04-06	Scanner not recognized
2022-04-02	Scanned Tiff Files very small
2022-02-20	Does this product handle photographic negatives on an Epson Perfection V750 Pro?
2022-01-30	Trying To load on a desktop with Win XP
2022-01-18	Batch scanning
2021-12-12	AutoSplitter will not connect with scanner
2021-12-11	Do you have suggestions for a flatbed scanner?
2021-05-13	Access Denied
2020-10-27	Error code: WIA-1
2020-09-28	HP OfficeJet 7740 wide format (tabloid) only scans legal size
2020-03-23	Google Photo metadata

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