How can I help?
Click the item that best describes your situation to reveal suggested next steps and troubleshooting tips.
AutoSplitter does not use registration keys. You need to download and install the licensed (watermark-free) version of the software.
Licensed versions are available from the Customer Area that appears automatically after purchase. If you closed that page, try one of the options below:
- Find your purchase confirmation email (check spam). Sender:
noreply@autosplitter.com - Most browsers can reopen recently closed tabs — try Ctrl+Shift+T.
- Use the license recovery page to resend the customer-area link and download access.
The customer area also includes a download troubleshooter. If browser warnings appear due to a newer code-signing certificate, see that page for guidance or download an older signed version to avoid prompts.
If you need help from support, open a ticket and describe the problem, steps to reproduce, and include screenshots if possible.
Use the license recovery page to recover your registration. If you haven't yet downloaded the licensed build, the recovery flow will provide access to your Customer Area.